Mrs Sparkles was set up in 1996, starting with 5 cleaners. With experience gained through the years, Mrs Sparkles, with its team of dedicated staff went into full swing from the year 2000. Today, there are some 70 staff on its payroll, serving about 200 homes daily.

Housekeepers, employed by Mrs Sparkles are mainly Singaporeans, Permanent Residents and Work Permit holders ( Malaysians / PRC nationals). At the minimum, they speak and understand simple English and are between 30 and 50 years old.

Normally, the same housekeepers are assigned to service your home. If that could not be done, replacements would be sent. You may have 1 worker for 4 hrs or 2 workers for 2 hrs(subject to the availability of the staff).

No. In fact, most clients prefer to have their homes cleaned while they are out or at work.

It is a practice of Mrs Sparkles to keep keys which customers entrust to its staff. The keys are kept and locked up in the office with only the clerk and the manager authorized to release them. This is done in the interest of security. Another way, which is practiced with some customers is for you to give Mrs Sparkles your mail-box key but you will have to place your door-keys in the mail box on the day of the cleaning.

No, Mrs Sparkles provides the transport. Drivers pick up the housekeepers and drop them off.

For regular housekeeping services, customers provide their own cleaning products and equipment as they would know what they are comfortable with.

As housekeepers are trained to manage time and apply the correct methods of cleaning, the main chores of vacuuming and mopping floors, cleaning of bathrooms, dusting of furniture, cleaning of kitchen appliances and ironing of clothes will be completed.

If it is a landed property of more than 2800sq ft, 2 helpers are needed.

No, there is no contract to bind you to the service. You can start at any time. However, advanced notice of at least one month is required to suspend or terminate a period of service previously agreed on. Mrs Sparkles gain customer loyalty through good service - not through contractual terms.

You will be invoiced at the beginning of every four weeks for services rendered, payable upon receipt of an invoice which will be sent via email or post. Modes of payment are cash, checks or internet banking.